Privacy Policy

1. Who We Are

SR7 Web Design is a sole trader web design studio based in Seaham Dawdon, County Durham, SR7 7NA. We can be contacted at info@sr7webdesign.co.uk or on 0191 722 1890.

We are committed to protecting your personal data and complying with UK GDPR and the Data Protection Act 2018.

2. What Data We Collect

When you use our website or contact us, we may collect:

• Your name, email address, and phone number (via contact forms)
• Your business name and website URL
• Message content you submit through our forms
• Technical data including IP address, browser type, and pages visited (via analytics)
• Cookie data (see our Cookie Policy)

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide our services
• Send project-related communications
• Issue invoices and manage payments
• Improve our website and services
• Comply with legal obligations

We do not use your data for unsolicited marketing without your consent.

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contract: To fulfil services you have requested
• Legitimate interests: To respond to enquiries and improve our services
• Legal obligation: Where required by law (e.g. tax records)
• Consent: Where you have given explicit consent (e.g. marketing emails)

5. Data Sharing

We do not sell your personal data. We may share it with:

• Hosting providers (for website infrastructure)
• Email service providers (for communications)
• Accountants (for financial obligations)

All third parties are required to keep your data secure and only process it as instructed.

6. Data Retention

We retain your personal data only as long as necessary. Enquiry data is kept for up to 2 years. Financial records are kept for 7 years as required by HMRC.

7. Your Rights

Under UK GDPR you have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@sr7webdesign.co.uk. You also have the right to lodge a complaint with the ICO (ico.org.uk).

8. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Our website uses SSL encryption.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page with the date it was last updated.

10. Contact

For any privacy-related queries: info@sr7webdesign.co.uk  •  0191 722 1890